Escrow

When a buyer and a seller want to ensure satisfaction, they can appoint an arbiter. When the buyer pays, their money is held in a separate account called an ‘escrow’. When the product arrives or the service is rendered, the buyer can declare if all was delivered as promised. If so: the arbiter is asked to release payment.

This arbiter is called and ‘escrow agent’.

As an agent, your task is simple: ensure both parties are satisfied with their order and that the agreed upon payment is provided. In most cases: it’s as simple as checking your DMs and clicking a button.